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Kidder Writing Services (“us,” “we,” or “our”) and its website, www.kidderwritingservices.com (the “Service”), are operated by Grace Kidder.

 

We are committed to providing our clients and site visitors (“you” or “your”) with the best experience possible. This may require the collection, use, and possible disclosure of your personal information. This Privacy Policy contains details about what information is collected, how we use it, and how we keep it safe.

 

We will not use or share your information with anyone except as described in this Privacy Policy.

 

What Information is Collected

When you use our Service, certain personal information can be obtained from you. Some of this information is provided voluntarily by you, while other information may be collected automatically.

 

Information you voluntarily provide can include one or more of the following:

• First and last name

• Email address

• Phone number

• Credit card details (We will never ask you for your credit card information. When you use PayPal to pay for a service, PayPal may ask you for your credit card details.)

• Zip code

• Email correspondence

• Form submissions

 

Information that may be collected automatically, usually through third-party services, can include one or more of the following:

• Internet Protocol (IP) address

• Log files, which may include IP addresses, browser type, date/time, and/or URL

• Clickstream data

 

Methods of Collection

Personal information can be collected in a number of different ways. These can include one or more of the following:

• Form submission on our website

• Email

• Facebook message

• Google Analytics is used to collect, monitor, and analyze information in order to increase our Service’s functionality.

• PayPal is used to send invoices and receive payments. We do not have access to the banking information provided to PayPal.

• Facebook Pixel is used to monitor and analyze information about prospective clients and their activity on this site.

 

Use of Your Information

We use your personal information to do the following:

• Respond to your requests, inquiries, comments, or concerns

• Communicate with you about services and employment

• Send invoices and receive payment

• Notify clients about important updates

• Improve content

• Analyze trends and gather demographics about our visitors

 

Information may be shared with third parties such as Google Analytics and PayPal for analytic and billing purposes. These third-party services have their own privacy policies addressing how they use such information. You can find out more about how Google collects and processes data at this link: www.google.com/policies/privacy/partners/.

 

Your privacy is extremely important to us, and we will never sell or share your private information to or with any unnecessary third parties.

 

Security

Protecting your information is of the utmost importance to us, and we take steps to keep your information safe. All information provided to us is secured on a single laptop under password protection. All methods of access to personal information are also password-protected.

 

Unfortunately, no method of transmission or storage via computer, phone, or tablet is 100% secure. Although we take every commercially acceptable measure to protect your personal information, we cannot guarantee its absolute security.

 

Cookies

This Service partners with third-party services that may use cookies to collect information. Cookies are files with small amounts of data, which may include an anonymous identifier. Cookies are sent to your browser and stored on your hard drive.

 

You can instruct your browser to refuse all cookies; however, if you do not accept cookies, you may not be able to use all parts of the website. If you do not instruct your browser to refuse all cookies, your consent to our use of your personal information may be implied.

 

Communications

When you fill out a form on our website or send us an email, we use your email address to reply to your question and/or comment, and we will store your communication and our reply for any future correspondence.

 

When you book a service with us, we use your email address to communicate with you about the terms of the project, update you on the progress, and alert you when the job is completed and payment is due.

 

When you agree to receive information about our services, promotions, updates, and/or newsletters, we use your email address and any other information you give us to provide you with this information until you ask us to stop. This can be done by sending an email to grace@kidderwritingservices.com with “Opt Out” as the subject line.

 

Children’s Privacy

Our Service does not address anyone under the age of 13, and we do not knowingly collect information from children under the age of 13. If you are under the age of 13, please do not provide any information on this site. If you are a parent or guardian of someone who is under the age of 13, and believe your child has submitted personal information, please contact us.

 

Data Retention

We retain your personal information for as long as needed or permitted in light of the purpose(s) for when it was obtained and consistent with applicable law.

 

Changes to the Privacy Policy

We may update the Privacy Policy at any time in order to reflect changes in our business structure or applicable laws. The updated Privacy Policy will take effect on the published effective date.

 

If the changes are substantial, we will notify clients via email or with a notice on the website.

 

How to Contact Us

If you have any questions about this Privacy Statement and how your information is handled, please email us at grace@kidderwritingservices.com.